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The ability to adapt and change is essential to business success. But not everyone embraces change so easily. These tips can help you identify and eliminate resistance in the workplace. Anyone familiar with the Star Trek universe knows that resistance is futile. Unfortunately, real-life resistance to change is alive and well and often firmly entrenched in many small businesses. Common signs include ideas that never reach fruition and initiatives that go nowhere. There’s a huge difference between taking a conservative approach and failing to adapt to changes in the market, in customer needs or in technology. Resistance on that level can have serious consequences and leave you wide open to competitors who are willing and able to adapt and capture your market share. In an article at Small Business Computing, Rick Maurer, an organizational consultant and author of “Beyond the Wall of Resistance,” notes that workforce resistance causes approximately 70 percent of organizational change to fail. You can fight back using these steps to identify resistance and break down the barriers to effective change. Step 1: Identify resistance Blatant criticism is an obvious sign of resistance. However, the other side of that coin is the easy yes, and while more subtle, it’s no less dangerous. Employees or managers who agree quickly may not have thought things through thoroughly, whether out of a desire to be seen as cooperative or to avoid giving offense. Either way, they might not really understand what they’ve agreed to, and that quick yes can quickly turn into a protracted, passive-aggressive no. Take the time to explain your thinking, and make that sure everyone understands the full scope of the changes and why they’re necessary. Step 2: Identify the reasons Employees resist change for three basic reasons. In order of severity: they don’t get it, they don’t like it, or they don’t like you. Look for someone on your team who’s harboring at least one of these perspectives anytime you have a project, processes or other business initiative that’s stalled. Step 3: Fix it If they

Read more http://business.time.com/2013/10/07/resistance-a-stranglehold-on-business/



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