Pre Contact Questions FAQ
What preparations does my business have to do to get online? +
Brochures, logos, photographs, business cards etc. are all great resources to use.
For new business ventures we will help you get started from scratch.
Need a logo? At Web Design Lab we can create you a brand new logo for just $100.
You will have a dedicated person to answer any question during & after your website project.
At Web Design Lab, we work together with you to help answer these questions. Read More
What information should I have ready upon purchasing my design package? +
We welcome your input!
The more input we receive from you the better able we will be to satisfy your needs and produce a site that will have the desired look and impact that you want.
It's your website, we want it to look the way you want it. We guarantee it 100%. Read More
Can you use my business's existing logo, brochure design, and other materials for my website? +
Certainly. If your logo and promotional materials are not in electronic format, we can convert them to a format appropriate for your website for a small fee. We can accept almost any type of file. If your materials are printed, we can scan and convert them. Web Design Lab's designers will help you establish your online image to be consistent with your existing image that your customers already know & remember.
What does 'Website Maintenance' or 'Website Updates' mean? +
Website Maintenance or Website Updates refers to changes made to your website after the initial design & setup. Keeping a website up-to-date is essential in having repeat visitors to your site.
Updating the site with sales, articles, new products, newsletters, press releases, financial figures and links are all examples of website Maintenance.
You are welcome to send over your list of necessary revisions. Read More
If I already have a site can you help me improve it? +
Yes. We can usually redesign or freshen up an existing site quicker, and for less money than building one from scratch. Whether your company's website "doesn't look professional", takes too long to load or the navigation is baffling to visitors, we can help. Read More
Who writes the copy/text for each of the pages on the website? +
You are responsible for writing the copy/text for your website. However, Web Design Lab will place your supplied copy on the website for you. We also offer copy writing assistance at $20/page. Read More
How can we pay to get started? +
We accept all major credit cards including Visa, Master Card, Discover & American Express. We also accept Paypal, Checks &Money Orders. Read More
After you have designed our website, can we manage it ourselves easily? +
Absolutely! You'll have several options for managing your site after it's completed. When we're done constructing your new website, you will own it and have full access to it. You will be able to make any changes to the site if you have any web editing knowledge. You can also opt for an editable website package. This way, you can log in to easily make changes to any non-Flash content in your site, any time you want. Just make sure you let us know you would like this option before you sign up. Thirdly, we offer a Webmaster service, if you'd like us to manage your new site for you. Read More
Will we get a chance to review and suggest modifications to the website before it is launched? +
Of course! In fact, we will work with you closely to create the website based on your input. We will do our very best to make you happy. Read More